Sterling background check error

mariaaugustt

My background check reports me as a sex offender. I don't understand what the cause would be, because I have never been reported to the police and I have no criminal record in my entire life. I tried to dispute the information and announced to the company I applied to that I had started the disputing process, but even this information did not convince them. Could someone explain this process in more details than this article does https://consumerattorneys.com/article/sterling-background-check-errors and what the possible results would be. I called Sterling to see what I could do and they told me that I had to send them a dispute letter with all the wrong information and they would check.