Home and Limits

Lindo

I have a DDCS v2.1

With backlash settings the X Y Z moves care corect, but the backlash is displayed with the move on the LCD.
Example move x 10 mm Backlash setting .32
Moves 10 mm but displays 10.32 mm
Any ideas to fix problem

Lindo

Any clues on fixing the display that includes the backlash setting.
As I repeat, the moves X Y Z are correct but if setting back for example .3 mm
then a move of for example X10 mm displays X 10.3 mm.
This cannot be correct and am I the only person to have this error.?? I don´t think so.
Can one of your DDNC engineers contact me please with a solution immediately.
I recently purchased this DDCS 2.1, I have not signed off receipt of
delivery via AliExpress, as it seems I will have no alternative but to send the unit back, and
inform AliExpress to refuse advertising this product.
contact direct
bechetboat@gmail.com

Thnaks

Lindo

ytliu Posted at 2018-11-26 21:02
I have already learned your question from the dealer. As you have described, the software currently  ...

Hello ytliu.

Do you work for Digital Dream.
Have you spoken to the engineers. ?
I believe there is a new version 3 of the CNC controller, does this have the same
internal problems.

Returning something that is faulty is an easy solution, but it does not a give
customer satisfaction and does not solve the problem and the cost of
returning an item back to China is very expensive.
This problem which is well known should of been advertised before I bought the controller, I possibly would not have bought.
I truly believe there is a case for legal action.
So lets not do the easy thing and return this controller, do what is normal
fix the problem.
It would not be legal to sell a new car with the manufacturer knowing of problems, so what is the difference between buying a car and a controller.

John
Spain