DDCSV2.1 first ON board show White screen

thunpana

Hi,

    Please help, I have a problem for the first time turn ON controller. It is show "white screen" i can not see main page

Remark : input power 24Vdc 10 amp.

thunpana

PPRINT Posted at 2018-3-31 21:13
Have you tried starting the controller with a pin drive installed that has the current software inst ...

Dear Rob,
    After making their purchase, first time i received the product but i can never open the controller.