Cisco Collaboration for Account Managers: Everything You Need to Know About t...

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The Cisco Express Collaboration Specialization Certification is a account managers specializing in selling Cisco's collaboration solutions to midsize business customers. This certification enables account managers with knowledge in how to effectively sell and position Cisco's collaboration products, including but not limited to voice, video, and messaging solutions, to meet the needs of midsize organizations uniquely.

The Cisco Express Collaboration Specialization certification (700-105) targets professionals who sell and support collaboration solutions. This certification focuses on a portfolio of Cisco collaboration tools, including but not limited to Cisco Unified Communications, Cisco Webex, and Cisco TelePresence, and how those products can be leveraged to meet the requirements of midsize businesses.

For the account managers, the understanding of these products and integration possibilities with existing customers' networks is key in delivering effective solutions. Certification will prove a professional's competency in discussing the benefits of such solutions with the customer and positioning them accordingly to meet the needs of businesses that seek to enhance collaboration and productivity.
Topics Of Exam

Cisco Collaboration Solutions for Midsize Businesses

Understanding customer needs and tailoring Cisco’s offerings

Cisco Unified Communications, Webex, and TelePresence technologies

Solution sales techniques for collaboration solutions

Positioning Cisco collaboration tools against competitors

Exam Difficulties

This examination, Cisco 700-105, can be pretty tricky as it's more sales-based than technical; the candidate is expected to not only understand the technicality of the solutions but also use them in real life. Practice applying the knowledge in sales scenarios where you might need to tailor solutions for specific customer needs.

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Moreover, being knowledgeable about the competitor solutions and how Cisco's offerings are unique in value will help you position the Cisco solution to customers better. For more insights, do not hesitate to go back through the study materials and consult with your peers or colleagues who have already taken this exam.

Successfully completing this certification can lead to greater career opportunities, industry recognition, and the ability to build stronger customer relationships. With the right preparation, this certification will empower you to navigate the competitive landscape of collaboration solutions and establish yourself as a trusted expert in the field.