Digital Dream Technology support

Title: DDCSV2.1 first ON board show White screen [Print This Page]

Author: thunpana Time: 2018-3-30 18:11
Title: DDCSV2.1 first ON board show White screen
Hi,

Please help, I have a problem for the first time turn ON controller. It is show "white screen" i can not see main page

Remark : input power 24Vdc 10 amp.

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Author: PPRINT Time: 2018-3-31 21:13
Have you tried starting the controller with a pin drive installed that has the current software installed? I cannot remember if that is required, but that is how I started mine.

Rob

Author: thunpana Time: 2018-4-1 08:30

PPRINT Posted at 2018-3-31 21:13
Have you tried starting the controller with a pin drive installed that has the current software inst ...

Dear Rob,
After making their purchase, first time i received the product but i can never open the controller.

Author: PPRINT Time: 2018-4-1 11:14
My choice of words seem to be causing a communication breakdown. Let's try this again.
My control came with a red/black scandisk memory stick that had files installed from the factory. I inserted that memory stick in the usb port before I turned the control on.

I am not certain this is required, but it is what I did.

The memory stick that came with my control looked like this.

Rob

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Author: mecmag Time: 2018-4-26 16:25
Mine came with this pendrive too, but it was empty...
please someone can share the files??

i delete the main files inside the controller playing around and now it is bricked.
In the website i cannot find any compatible file for this model...

Author: gear001us Time: 2018-5-12 14:10
How are you doing. Here is the website to update your device
http://pandora-cnc.eu/en/download

Author: Miamijerry Time: 2018-5-15 04:10
Firmware is also available on this webpage, at the bottom.
https://www.nvcnc.net/ddcsv2.1.html

Author: Will_D Time: 2018-5-15 18:01
Looking at the first photo there is a blown IC. Contact supplier and ask for a new one. This is not likely to be a software problem!!

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